Frequently Asked Questions

We are a company committed to transparency. We strive to provide you clear information and up-front service without any hidden fees or terms. We encourage our members and visitors alike to reach out to us directly with any questions or concerns. We have knowledgeable staff ready to respond via email or phone to any inquiry.

Here are some frequently asked questions;


What is the easiest way to contact Hotels Etc.?

We want to simplify your life and are available to answer your questions using any of the methods below:

Phone: 1-877-967-7283

Email: [email protected]

Or visit our contact page using this link


Do you have discounts in health and wellness?


We are excited to introduce our members to our newest line of discounts – health & wellness! We are consistently looking for new discount opportunities to provide to our members. Join now to begin saving on doctor visits immediately!


How secure is it to book a flight or hotel using your website?

Your security is of the utmost importance to us! We value our members and employ the strictest security measures on our website as well as our member portals. All transactions on our site use modern SSL encryption.


Do you have any ratings or reviews I can check online before joining?

We have been offering amazing deals and discounts to thousands of happy customers since 1996. Check out the many five star reviews we have received at the link below:


Where can I see some of the discounts you offer before joining?

The best way to see our discounts and what type of savings you can expect is to view our YouTube Channel at


How do I replace my card?

Click here to fill out the form and we can start the process of replacing your card.

Or you can also reach us at 1-877-967-SAVE


I have more questions.

Please review our extensive FAQ database by clicking here.

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